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  • Tech & Trend

    Loss Prevention and Protection: Digital Vs Physical Receipting

    November 4, 2019

    For hundreds of years paper receipting has acknowledged that a person has received goods or services following a payment of money or property. It provides a physical binding contract of a transaction which has taken place. As technology has advanced from physical written receipting to the use of printed receipts, digital receipting is now entering the arena. With each technology advance, it has provided both businesses and customers with many benefits. However, as we progress through these advancing technological times, can we still prove the loss prevention and protection of our purchases? Digital Receipting• With the growing pressure to modernise operations and become more environmentally friendly, digital receipting is growing in popularity as a paperless alternative to traditional receipting.• Customers have a digital copy of receipts which can be centrally stored and used as required.• Digital receipting has now been recognised as an approved form of expensing and accounting by many countries across the world.• However, digital receipting relies on customers having either an email address or their business app. Not all customers will have access to such devices, so digital receipting isn’t always possible.• Businesses emailing receipts are required to maintain a large database of contact details which require additional security protocols within the POS system. If sensitive addresses are inputted incorrectly, the customer will not receive their proof of payment.• Digital receipting relies on businesses having 24/7 access to the cloud to send the receipt and customers having instant data access to receive it. Sometimes due to technology failure, these services might not be instantly available. Physical Receipting• Physical receipts provide an instant proof of payment for a transaction and provides customers with the security of an instant return.• Physical receipts give businesses the ability to instantly add seasonal identifiers, such as coupons or promotions in the form of barcodes and QR codes, which can easily be scanned by the POS in real-time.• For customers paying with cash, physical receipts protect both the business checking they are providing the correct change and the customer with proof that the correct money has been returned.• However, there are always issues in the quality of paper used, the potential for receipts to fade over time. The cost of transport logistics for the receipt rolls and time required to change a till roll also need to be considered.• Digital receipting is an irreversible trend, but working alongside traditional receipting both options provides both the customers and businesses complete protection on proof of payment and receipt of products/services. So, what printing options available in the market today? BIXOLON offers an award-winning range of Direct Thermal Desktop POS and Mobile Printers. Available as 2-inch (58mm), 3-inch (80mm) and 4-inch (112mm) media widths, our printers are packed with value-added features and a wide range of connectivity options to suit budget and requirements. Complimented by its dynamic label printing range of linered and linerless labelling, BIXOLON printing solutions are ideal for a range of applications, from stand-alone kiosk printing to multi-platform ecosystems. BIXOLON’s POS printers including the SRP-380, or SRP-S300 offer a paper saving mode, reducing the size of the receipt up to 25%. Model dependent features also include a back-feed option to reduce paper expenses by 20% or Auto Receipt Resize™ software which facilities 80-58mm auto paper reduction. In addition, BIXOLON also supports a range of software add-ons, such as mPrint Server, facilitating direct printing from web browsers and providing businesses with flexibility for a range of applications from customer receipting for Mobile POS, to MRD (Make, Ready, Discard) applications. Alongside mPrint App which gives users the ability to print documentation -image and PDF- from the web through their chosen web browser or app on an iOS™ or Android™ device. Working tirelessly with paper suppliers and customers, BIXOLON research and development team are always looking for eco printing alternatives to support businesses and save the environment. For more information visit www.bixolon.com or alternatively speak to your local BIXOLON sales representative.

    November 4, 2019

  • Tech & Trend

    BIXOLON Printers Transforming Smart Devices into Mobile Payment Solutions

    May 13, 2019

    Enabling businesses to take payments whenever and wherever they need, mobile POS system is a great solution to reduce queues, drive new sales opportunities and increase the total revenue across all vertical markets including retail, public sector and transportation. All-in-one payment terminals have been recognized as a convenient tool for mobile payments however, with the rising infiltration of smartphones and tablets in business allowing staff to increase productivity and customer engagement, alongside the introduction of the BYOD(Bring Your Own Device) movement in working environments. Mobile payments are often executed by bundle solutions consisting of a host device, payment terminal and receipt printer which has been widely adopted to deliver seamless, fully fledged POS experiences. BIXOLON offers two types of mPOS solutions; the SPP-A200 and their SPP-R215C, benefiting merchants of all sizes from SMBs to large retailers, in terms of portability, ease of development and operational efficiency. Portability While many of the all-in-one payment devices out there are equipped with small LCD displays some come in heavy and outmoded bodies. the BIXOLON’s mPOS solutions are compact and lightweight reducing worker fatigue and drive significant gains in productivity, paired with a pocket-sized smart phone or a tablet built with bigger-than-5-inch displays. Incorporating premium printing solutions with secure payment functionalities, BIXOLON simplifies the hardware system allowing staff to carry only two pieces of equipment instead of three to take payments at anytime, anywhere. Ease of Development and Operational EfficiencySimply docked and connected to the third-party Pin Entry Device (PED), the SPP-A200 thermal mobile printer brings exceptional printing ability to the PED to implement a fully functional payment solution. The two modules are integrated physically through a connector to provide seamless communication, simplify the complexity of wireless connectivity in the development stage and ensure reliable operations within in the field. Its built-in 7.4 V Li-ion, 1,200mAh battery offers a 31-hour standby time once fully charged and the power supply simultaneously charges the printer and the PED. Currently working in collaboration with the SPP-A200, the Miura M020 Pin Entry Device supports all types of payment methods and is approved by security and scheme certifications including; PCI 5.0 Certified/Common.SECC, EMV and contactless. While compatible with major mobile wallets, scheme brands, alongside FeliCa, ApplePay, SamsungPay and Google Pay.Available at an affordable price point, the SPP-R215C is industry’s most compact 2” mobile receipt and ticket printer with the integrated card reader (MSR+SCR) providing customer receipts. Accredited by EMV Leve 1,2, the SPP-R210 produces print speeds of 90mm per second and 203dpi print quality. Used in the field for door-to-door sales, paid-for services in a wide variety of industries including cosmetics, utilities and delivery, the SPP-R215C is currently only available in Korea. For more information visit http://www.Bixolon.com, or alternatively speak to your local BIXOLON sales representative.

    May 13, 2019

  • Product Launch

    BIXOLON collaborates with Miura to launch SPP-A200 2-inch mobile printer for the M020

    February 28, 2019

    BIXOLON Co., Ltd, a leading global mobile, label and POS printer manufacturer, has launched the SPP-A200 – a thermal mobile printer which brings flexible terminal printing to the Miura M020 Pin Entry Device, one of the world’s leading payment solution devices. The M020 allows merchants of all sizes to take payments on the move, from in-store queue busting to alfresco dining and field work applications. With the launch of the new SPP-A200, the M020 can now seamlessly provide receipt printing functionality anywhere the merchant requires. The SPP-A200 is a 58mm thermal printer sled which attaches to the M020 and supports direct communications using Miura’s unique M-Link connector technology, together with fast charging and low profile USB contacts. Premium level printing is delivered at speeds of up to 80mm/second and at 203dpi, which creates high quality text, logos and barcodes. A power supply simultaneously charges both the printer and the PED, which has a 31-hour standby time once fully charged. Like the M020 it supports, the printer is easy to use and durable, with a one-touch cover open feature, easy paper loading and the ability to withstand a one metre drop test. Working in tandem with the SPP-A200, Miura’s M020 provides a high end retail experience through a 2.3 inch TTF colour LCD with optional built in capacitive touch and signature capture. Merchants will now benefit from a PED and printer combination which delivers an industry leading payment solution that is accredited to all the latest security certifications including PCI PTS 5.0, P2PE and Common.SECC as well as supporting all major card scheme brands and mobile wallets. The SPP-A200 printer is available for pre-order in all BIXOLON sales regions. “BIXOLON understands the migration to flexible payment solutions paired with the ongoing requirement for physical receipting. By collaborating with Miura, one of the world’s leading payments solutions providers, BIXOLON has created a mobile printer sled to extend its mobile payment line-up.”John Kim, Marketing Director, BIXOLON Co., Ltd. “The launch of a high specification mobile printer for the M020 is just another way that Miura enables payments to be taken anywhere, while improving the customer experience and speeding the purchasing process. Our collaboration with BIXOLON adds to our wide range of innovative plug and play peripherals, which empower retailers of all sizes.”Marc Matthews, VP Sales & Marketing, Miura Systems About BIXOLON BIXOLON is a leading global manufacturer of innovative, advanced printing technologies including point-of-sale receipt, label, auto ID and mobile printers for a wide range of environments. Millions of BIXOLON printers are used today in retail, hospitality, healthcare, banking, ticketing, post/parcel, warehousing and other transaction-intensive industries. In 2018, for the fifth consecutive year BIXOLON was named global mobile receipt printer market leader by Japanese research company Chunichisha. For more information, please visit www.BIXOLON.com About Miura SystemsMiura Systems is the leading global provider of innovative, secure electronic payment hardware to the mPOS solution marketplace. Miura partners with Independent Software Vendors and Systems Integrators to deliver platforms, expertise and services to enable retailers and acquirers to provide productive and flexible payment solutions for retail, hospitality, financial and transportation markets globally. For more information, please visit www.miurasystems.com

    February 28, 2019